Agent Database including The Virtual Agent

All agents are advised to make sure that full compliance as per the training that has been given including on Chas Academy and various notices that full compliance with Popi is required as from the end of June 2021 without exception. 

The maintenance of the CRM you have been provided with known as The Virtual Agent and the data that you have put into it and maintained needs to be accepted as your own responsibility or you are not to use it. 

Apart from the info in The Virtual Agent any database of any description should be deleted by the end of June 2021 if it is not Popi compliant.  This includes data that you have in your Chas Everitt provided email account.