THE ROLE OF THE MENTOR AND THEIR INTERNS
A) to guide an agent on their path to becoming a full status agent … to keep an eye on that progress with a regular “on track” meeting with the Intern checking their requirements
B) to take legal responsibility for what the Intern signs (to make sure it meets EAAB Code of Conduct and legal requirements) particularly mandates and offers etc.
The mentor is not the Sales Manager or the Trainer. So if the Intern needs sales training or sales assistance this should not get confused with the role of the Sales Manager or those that are also involved in providing training. A degree of grey crossover in these areas is inevitable and depends on the extra that a mentor feels comfortable with and the mentor’s skills.
* It is natural that an Intern will see their mentor as a sounding board on ideas. But the Mentor needs to be clear about when the Intern should be going to the Sales Manager for assistance.
* It is not the Mentor’s job to secure listings and negotiate sales. When the role in a transaction has exceeded the Mentor’s responsibility then the Mentor should be sharing directly in the commission in that sale that reflects their input. We have added a page on Devler.co.za called Mentors to document this and provide other useful information.
Additional Information will be added below: